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Digital Dash Tech SolutionsDigital DashTech Solutions

Case studies

Projects judged on the numbers they moved

Every engagement below started with a business problem, not a technology shopping list.

A GST-ready ERP that closed the books in two days

Challenge — Eleven disconnected spreadsheets, manual GST reconciliation and no real-time stock visibility across three warehouses.

Solution — A modular ERP with procurement, inventory, production and finance, integrated with Tally and the e-invoice portal.

Results

  • Month-end close: 9 days → 2 days
  • Stock accuracy up to 98.4%

Zero-downtime migration of 60 mailboxes and two servers

Challenge — Ageing on-premise Exchange and file servers, frequent outages and no tested backup or disaster-recovery plan.

Solution — Microsoft 365 tenant with Entra ID, conditional access and MFA.

Results

  • Cutover over one weekend, zero data loss
  • Outage hours down 91%
  • Recovery objective under 4 hours

WhatsApp automation that deflects 70% of support queries

Challenge — A four-person support team handling 900+ daily order-status messages across seven outlets.

Solution — WhatsApp Business API assistant grounded on live order data, with escalation to human agents.

Results

  • 68% of queries fully automated
  • First response: 42 min → 8 sec

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